Effective Date: June 7, 2025
Last Updated: June 25, 2025
Welcome to sim, a digital service designed to help users prepare secure, posthumous or emergency-triggered messages for designated recipients. By accessing or using the sim app, website, or any related services ("Service"), you agree to these Terms of Use.
Please read them carefully.
1. Acceptance of Terms
By creating an account or using sim, you confirm that you:
- Are at least 18 years old (or have legal parental/guardian consent)
- Have the authority to enter into a binding agreement
- Agree to comply with these Terms and all applicable laws
If you do not agree, please do not use the Service.
2. Your Account Responsibilities
To use sim, you must:
- Provide a valid email address
- Keep your account credentials confidential
- Ensure that your use of the Service complies with all applicable laws and these Terms
You are responsible for all activity under your account.
2.1 Free Account Limitations
- Free accounts include one active message with one recipient, available for up to 12 months.
- After expiration, continued access may require upgrading your account on our website.
- We may change or discontinue this offering at any time.
3. Permitted Use
sim is intended for:
- Preparing personal messages to be sent under specific conditions (e.g. inactivity, death, disappearance)
- Designating trusted recipients to receive those messages
- Storing optional breadcrumb or location data for safety and contextual awareness
You may not use sim to:
- Transmit harmful, threatening, or illegal content
- Impersonate others or misrepresent your identity
- Abuse, harass, or mislead recipients
We reserve the right to suspend or terminate accounts that violate these terms.
4. Privacy and Data Security
We are committed to protecting your privacy. Please refer to our Privacy Policy for information about:
- What data we collect
- How we use it
- How we protect it
Confidential messages and location data are encrypted before being stored.
5. Third-Party Services
sim uses trusted third-party infrastructure providers (e.g., AWS, email delivery, authentication). These services are subject to their own terms and privacy practices.
6. Intellectual Property
All content, branding, and technology used in the Service are the property of sim or its licensors. You may not reproduce, copy, or exploit any part of the Service without prior written permission.
7. Disclaimers
sim is provided "as is" and "as available." While we strive for reliability and uptime:
- We do not guarantee message delivery under all circumstances
- We are not liable for loss, corruption, or failure of messages due to user error, technical limitations, or force majeure
You assume all risk for your use of the Service.
8. Limitation of Liability
To the maximum extent allowed by law, sim and its affiliates will not be liable for:
- Indirect or incidental damages
- Lost profits or data
- Failures resulting from third-party services or infrastructure
9. Termination
You may delete your account at any time. We reserve the right to suspend or delete accounts that violate these Terms or that are inactive for an extended period.
10. Changes to These Terms
We may update these Terms periodically. We will notify you via email or in-app if changes are significant. Continued use of the Service after changes means you accept the updated Terms.
11. Contact Us
Questions about these Terms? Please reach out:
sim Support
Email: [support@sim.com]
Website: https://sim.com
Address:
sim
2820 S Alma School Rd
Ste 18 #4240
Chandler, AZ 85286